Helen Welsby

Helen Welsby

Top 5 reasons to implement hosted telephony

Reduced costs

Firstly, a hosted solution does not require the same amount of capital expenditure to set up compared to an on-premise one. Also, you will save energy costs as you do not have to power and cool the server on your premises. If you are green minded, you will be happy to know that the servers hosted in data centres are typically three times more efficient than one run on-premise.


A hosted telephony solution can be easily and quickly scaled up or down to meet the changing needs of your business. Additional extensions, phone lines, and mobile device can be all be easily added without the traditional limitations of an-premise system.

This scalability means you only pay for what you use rather than paying and being stuck with a solution that is either too big or too small for your organisation.

Business Continuity (BC)

With an on-premise telephone solution if your business suffers a catastrophic event, such as fire or flood, or even a lesser problem like a power cut, you run the risk of not only losing your phone system for the duration, but also the associated data as well.

With a hosted system, the data is automatically mirrored and stored at other locations, so you don’t have to worry about losing your data.


With an on-premise solution you need to keep it up and running yourself (or pay a third party to do so). As time goes on the costs for this will increase as parts become harder to find and the system software needs to kept licensed with the manufacturer.

With a hosted solution this is already taken care of. As they are minimised and covered by the provider of the hosted solution.


As you will always be using the latest version of the software, it will be kept patched up-to-date and so more secure. If there is a problem, there will be team of trained professionals available to help you sort it quickly and efficiently, ensuring there is minimum disruption to your business.

If you have any questions about how a hosted telephony solution can help your organisation, please get in touch.

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