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Microsoft Teams Integration

Leverage the power of our HTS solution to make Teams talk properly

With HTS for Teams your business can benefit from our powerful solution infrastructure and features, providing an enhanced voice solution for your Microsoft Teams users.

You can choose to integrate Microsoft Teams in two ways. Integrate with our HTS platform and benefit from our secure cloud PBX and all its powerful features. Or simply activate Teams Phone System and make use of SIP trunking to enjoy resilient telephony on our network. Our solutions are cost-effective, robust, and flexible, and we'll be there every step of the way.

HTS for Teams

Benefit from all the power of the HTS infrastructure delivered via Microsoft Teams - a voice solution that makes Teams talk properly.

Cost-effective productivity for Teams users

Centralise communications through Teams, with subscription-based pricing, inclusive call bundles, international numbering, and free calling between extensions.

Advanced PBX features and call routing

Build bespoke hunt groups and call flows, with multi-level IVRs, auto-attendant, call queue and on-hold music.

Voice resilience via dedicated high bandwidth infrastructure

Enjoy a carrier-grade service, underpinned by our versatile, secure, and resilient network, with UK based provisioning and support, and industry leading SLAs.

Unified compliance, voicemail and workflows

Native call recording with optional compliance, enhanced voicemail with email transcription, and CRM integration of Teams call traffic.

Key features

Enhance business communications by voice enabling Microsoft Teams with our HTS for Teams solution.

  • Make and receive voice calls from within the Microsoft Teams softphone
  • IVRs & intelligent call routing
  • Integrated call recording with secure storage
  • Voicemail to email transcription
  • Wide range of supported desk phones & conference devices
  • Enterprise-grade voice network resilience
  • Geographical numbering available in over 65 international destinations
  • Optional integration with our compliance suite
  • Generous inclusive call bundles
  • Simplified porting and provisioning carried out by our in-house UK team

Why choose HTS for Teams?

Endpoint flexibility as standard

Whether you are currently using our HTS Communicator and have a longer-term strategy for Microsoft Teams, or already use Teams and need a robust solution for voice, HTS for Teams delivers a host of benefits to your chosen unified communications endpoints.

Maximise productivity

By voice-enabling Microsoft Teams with HTS for Teams, employees continue using the soft client and interfaces they’re already familiar with. As the solution is fully embedded, there is no requirement to click-out to other diallers or consoles when making a call.

Industry leading benefits

HTS for Teams is the answer to voice-enabling your Teams users in a world where the alternatives are third-party Direct Routing or Microsoft’s own Calling Plans – solutions that offer basic functionality, minimal carrier resilience, and limited geographical availability.

Advanced PBX features

In contrast, HTS for Teams delivers all the benefits of our HTS platform – including intelligent call routing, native call recording (with options for compliance), enhanced resilience, international numbering, generous inclusive call bundles, and UK based provisioning and support.

Do you want to find out more? Get in touch!