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Shaking Hands With A Customer

How Unified Communications helps retain customers

by RCG 4th November 2019

Alongside controlling costs and gaining competitive advantage, retaining customers is a business prerequisite. Yet despite this, many companies devote most of their resources to finding new business. Growing a user or customer base is clearly important but that…

Collaboration, Unified Communications
UCAAS

What is Unified Communications as a service?

by RCG 22nd August 2019

You’ve probably heard of ‘unified communications’ (UC). It’s one of those impactful business buzzwords that sounds like it promises to vanquish a variety of problems in one fell swoop. However, that’s because it can. Combining every channel of…

Unified Communications
Unified Communications

How does Unified Communications work?

by RCG 22nd August 2019

The term Unified Communications (UC) has become something of a buzzword. Like “green” and “sustainable”, “forward-thinking” and “progressive”, before it. Subsequently, many people think of “unified communications” in the same way; more of a cool concept than a…

Unified Communications
Unified Communications

Unified Communications – is it secure and can it help your organisation succeed?

by RCG 21st August 2019

A big concern with any new technology is how secure it is, especially when compared to the tried, tested and reliable alternatives. Unified Communication (UC) software is typically delivered over a single, encrypted broadband or ethernet cabled network….

Unified Communications
Unified Communications

Why you should be considering Unified Communications (UC)

by RCG 8th August 2019

In our last blog article on UC, we looked at the advantages that it could bring to your organisation. This time we are looking at whom UC would best suit. As communication technology develops, it becomes increasingly easy…

Unified Communications

What are the advantages of Unified Communications (UC)?

by RCG 1st August 2019

In our last blog article, we looked at what UC actually is. This time we will be looking at the benefits of UC and how to start building your UC system. So, who will UC benefit: Mobile workers…

Internet based phones, Unified Communications
Unified Communications

What is Unified Communications (UC)?

by RCG 23rd July 2019

In running your business, you could find your corporate communications need changing with fluid regularity. For example, whereas email or fax might be the necessary medium for sending or receiving a quotation, you might want to switch to…

Internet based phones, Uncategorized, Unified Communications

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