Communication for Retail & Hospitality

Are missed calls sending your customers the wrong signals? Started to think your business could improve performance with communications that integrate your retail sites with core head office systems? For two decades, Alfonica has provided communication solutions that connect the retail and hospitality sector – to everything, instantly. Our clients don’t suffer interruptions, they enjoy seamless communications suitable for a digital world, our solutions help clients build strong relationships and increase ROI. Could Alfonica be the key to your business increasing its revenue?

Thanks to Alfonica’s specialist retail team, outlets throughout the UK are enhancing store-customer conversation and improving their customer experience. Customers in 2018 expect a personalised service within all forms of communication and to supply that, you will need an efficient way to engineer a flexible telephony service that can provide everything your customers expect.

Whether you need: dedicated secure systems for financial transactions and ePos, calls made easily transferable between a retail site and head-office, WiFi opened up to customers while maintaining security, allowing you to capture marketing data or a ticket sales hot line - Alfonica will provide everything you need and more. So, why not talk to us about engineering your full communication solution? We’ll take you further…