Direct Routing - Alfonica

Direct Routing for Microsoft Teams

Enhance your Microsoft Teams experience by
voice-enabling your Teams users in a secure, resilient and cost-effective way

Voice-enable Teams with cost-effective calling plans

Voice plays a critical role in communications. Use our resilient, native network to voice-enable Teams and benefit from a cost-effective solution. This is a great alternative to Microsoft Calling Plans, which aren’t as competitive on price and are not supported in the UK. If you choose Direct Routing for Microsoft Teams with Alfonica, you’ll benefit from UK-based provisioning and support.

Cost-effective SIP trunking for Teams

Direct Routing for Microsoft Teams connects your Office 365 Phone System PBX to external callers via secure and resilient SIP trunks.

This means that wherever your users are, so long as they have an internet connection and their Teams application, they can make and receive calls, including access to their extensions, voicemail, and call routing features.

Benefits of Direct Routing

There are three main benefits of choosing Direct Routing for Teams with Alfonica:

Cost-effective calling plans

Generous call bundles that deliver cost savings and flexibility against Microsoft Calling Plans.

Local numbers on a global scale

Benefit from geographical numbering in over 65 international destinations, and port in existing number ranges to maintain your geographical presence.

UK provisioning and support

Full UK based support from provisioning and porting, through to in-life service, with competitive SLAs in place.

Get more from Teams

Make and receive voice calls from Microsoft Teams

Boost employee efficiency with central communications in one application - no need to ‘click out’ to make calls.

Intelligent call routing

Keep the bespoke hunt groups and call flows required to help your business communicate effectively.

Advanced call routing

Gain intelligence around call handling, user productivity and call patterns within your business.

Flexible call statistics

Direct Routing offers bespoke call plans which deliver cost savings when compared with Microsoft Calling Plans.

International numbering

Assign geographical numbers to Microsoft Teams users, with unique numbers available for over 65 international destinations.

NGN termination

Make use of non-geographical numbering if required, with support for 01, 02, 03 and 08 numbers.

Do you want to find out more? Get in touch!