Choose Alfonica VR for professional, reliable and cost-effective Virtual Receptionist services
Do you need someone to answer your calls for you?
Alfonica VR (Virtual Receptionist) can support your business with a professional and cost-effective call answering service. The service is tailored to suit your business requirements and our highly trained receptionists will work as though they're part of your team.
As well as offering a call answering service, our virtual receptionists can manage appointments, process orders and payments, and generally assist your clients with any queries they may have.
We'll work with you to propose a competitive fixed monthly rate, or design a package on a per message basis - whatever suits you best.
Alfonica's VR team can offer a wide range of services to help support your business, including:
Answering calls and delivering messages
Whether you're running a small
business and want someone to
answer your calls, or need an
overflow solution to answer calls
when your staff are busy serving
other clients, your Alfonica VR can
professionally handle calls on your
behalf.
Process orders and payments
Alfonica's VR team are also fully
trained to process company
orders, as well as accept and
receive payments. This can help to
significantly reduce time spent on
admin tasks and improve
customer service, as your clients
can place orders and make
payments quickly.
Relay company information
Alfonica VFR's will receive an
overview of your company along
with your personalised greeting,
and your company rules and
procedures, which can be politely
conveyed to callers. If desired,
your VR can also confidently relay
information about your company's
products, services and rates.
Book and manage appointments
Your Alfonica VR can check calendar availability and book appointments on your behalf. We can also provide an outbound calling service to manage appointments with tradesmen such as plumbers and electricians, which is useful for businesses in property and construction.