Communication for Public Sector

Keep your community happy by ensuring everyone is seamlessly connected to what matters

If your office's ROI under scrutiny? Do you need to find new ways to put the community and your clients at the centre of your public services? For two decades, Alfonica has provided communication solutions to help public sector offices communicate 24/7. We help offices become accessible to staff wherever they go and we’re experts in managing constant change in complex environments.

Could Alfonica be the key to helping your organisation easily navigating through all forms of communication, despite the tough climate for the public sector?

Thanks to Alfonica’s industry specialists, our clients are enjoying secure communications that save them money and improves their service. We pride ourselves on helping public sector offices live up to the government’s vision for the ‘public sector digital transformation’, that was laid out in 2016. Let us help you improve the relationship between community and government.

Whether you need to: provide automatic wait times and position in queues, improve response time in answering calls, manage complaints with call recording, use non-geographic numbering or something else - Alfonica can take you further and unify your communications.

Concerned your office is under scrutiny for spending so you’re looking for more affordable solutions? Do you need to find new ways to put citizens at the centre of your public services? For two decades, Alfonica has provided communication solutions to help public sector offices communicate 24/7. We help offices become accessible to staff wherever they go and we’re experts in managing constant change in complex environments.

 

Could Alfonica be the key to helping your organisation easily navigate through day to day conversations, despite the tough climate for the public sector?

 

Thanks to Alfonica’s industry specialists, our clients are enjoying secure communications that save them money and improves their service. We pride ourselves on helping public sector offices live up to the government’s vision for the ‘public sector digital transformation’, that was laid out in 2016. Let us help you improve the relationship between community and government.

 

Whether you need to: provide automatic wait times and position in queues, improve response time in answering calls, manage complaints with call recording, use non-geographic numbering or something else - Alfonica can take you further and unify your communications.

We serve a wide variety of complex organisations, with employees from 5 to 5000+

Why Alfonica?

 

 

  • Client needs are met with exceptional 24/7 customer service
  • We talk business, not jargon
  • Forward-thinking solutions
  • Industry leading network quality
  • Seamless switchover processes
  • Friendly & award winning communication experts
  • Disaster recovery & Fraud Monitoring for every client
  • Great value international calls
  • Cost-effective and bespoke packages
  • Dedicated personal account managers
  • Direct customer service lines
  • 20 years of business expertise