Chances are you might have heard of the ISDN or PSTN switch off, which will take place in 2025. In simple terms, this means that traditional phone lines will be switched off and calls will be made over the internet instead. To make things easier and tackle the jargon, we’ll call this “the big switch off”.....

Here at Alfonica and RCUK, we attribute success to the hard work of our team, but we know that great leadership matters too. We’re very fortunate to have Maxi Rose steering the ship, as he leads by example and makes every member of staff feel valued, challenged and supported....

What would you check first – an email or an SMS message? For most people, it’s an SMS message, because they’re short, quick to read and easy to respond to. You don’t even need to unlock your phone to read them, they appear on your lock screen...

Having a virtual receptionist can be a huge benefit to your business, The main thing to ask is “will it alleviate my current front-desk phone problem and take the pressure off me and my staff?” If the answer is yes, then it’s time to look at providers....

In the United Kingdom, the technology that supports landline telephones will be phased out by 2025. Every house phone in the UK will be switched to an internet-based connection rather than a traditional copper-wire landline...

Our Living Wage commitment means that everyone working at RCG receives a minimum hourly wage of £9.50 in the UK or £10.85 in London. Both rates are significantly higher than the government minimum for over 25s, which currently…

The COVID-19 global pandemic is affecting every aspect of our lives, from how we work to how we conduct our daily routines at home or with our families. At Alfonica, we believe that people are adaptable and want…