Alfonica VR (Virtual Receptionist) can support your business with a professional and cost-effective call answering service. The service is tailored to suit your business requirements and our highly trained receptionists will work as though they’re part of your team.
As well as offering a call answering service, our virtual receptionists can manage appointments, process orders and payments, and generally assist your clients with any queries they may have.
We’ll work with you to propose a competitive fixed monthly rate, or design a package on a per message basis – whatever suits you best.
Alfonica VR services
Alfonica’s VR team can offer a wide range of services to help support your business, including:
Answering calls and delivering messages
Whether you’re running a small business and want someone to answer your calls, or need an overflow solution to answer calls when your staff are busy serving other clients, your Alfonica VR can professionally handle calls on your behalf.
Relay company information
Alfonica VR’s will receive an overview of your company along with your personalised greeting, and your company rules and procedures, which can be politely conveyed to callers. If desired, your VR can also confidently relay information about your company’s products, services and rates.
Process orders and payments
Alfonica’s VR team are also fully trained to process company orders, as well as accept and receive payments. This can help to significantly reduce time spent on admin tasks and improve customer service, as your clients can place orders and make payments quickly.
Book and manage appointments
Your Alfonica VR can check availability in your calendar and book appointments on your behalf. We can also provide an outbound calling service to manage appointments with tradesmen such as plumbers and electricians, which is useful for businesses in property and construction.
Want to find out how Alfonica VR can support your business?